Privacy Policy – Fennex Industrial

At Fennex Industrial, we are committed to respecting your privacy and safeguarding the personal information you share with us. We are bound by the New Zealand Privacy Act 2020, which outlines how personal information must be collected, used, stored and disclosed.

This policy explains how we collect and use your information, and the choices you have in relation to your data.

1. What Information We Collect

We may collect personal information directly from you when you:

• Fill out a contact form on our website
• Subscribe to receive updates
• Engage with us via phone, email, or in person
• Request product information or support

The information we collect may include your:

• Name
• Email address
• Company name
• Phone number
• Job title or role (where applicable)

2. How We Use Your Information

We collect this information so we can:

• Communicate with you about our products, services, and industry updates
• Manage and update our internal CRM system
• Respond to your enquiries or service requests
• Send you occasional email marketing, including product updates and event invitations

You can unsubscribe at any time by clicking the link in any email communication, or by contacting us directly.

3. Storage and Security

Your data is securely stored in our CRM system, which is accessible only to authorised members of the Fennex team. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

4. Disclosure to Third Parties

We do not share, sell, or distribute your personal information to any third parties unless required by law.

5. Your Rights Under the NZ Privacy Act

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of that information if you believe it is inaccurate
• Withdraw consent or opt out of any communications at any time

To exercise any of these rights, please contact us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us:

Fennex Industrial
Email: enquiries@fennex.co.nz
Website: www.fennex.co.nz